Hi There 

Interview with Renee Solari

Renee Solari: So why did you take this class?

Eric Leyden: My advisor is actually the teacher and she suggested it. It is a general credit—I’m a psych major—so it’s a general credit for me. Six credits. Good grade booster. I’m trying to get into women’s studies; this is a kind of women’s studies kind of course. It’s based in women in the environment this year, I’m Hopefully I might be able to get my credits up and become women’s studies minor or double major but who knows?

RS: Of the people that you know in the major how many of them are male?

EL: Psychology there’s a small amount give or take, its mostly women. Even the clientele at are our school—there’s only one teacher is a guy.

RS: what an amazing learning environment.

EL: it’s neat; especially Elmira is 70% girls, 30% guys.

RS: Alright then, so your uncle Tom is one of my favorite people. (EL: Really?) Yeah. (EL: He’s a really good guy.) Yeah and he also was a psych major right?

EL: Yeah he was a psychology major.

RS: and here, he is in the solar business, that’s pretty funny.

EL: I know as far as I know he’s pretty good at it.

RS: He’s awesome at it. He’s such a great manager and well, anyway, he’s one of my favorite people that I can give a whole slew of things that I admire about. I used to work in the New Jersey office which is how I kind of got to know him more

EL: Oh, is it the same company? Like an outreach?

RS: Yeah, so SunPower has 4,500 people and most of those people are in the Philippines where we have our manufacturing plant, then otherwise we have the main HQ in San Jose and a very large office in Richmond, CA where I am. And then we have such a large office in Richmond because SunPower bought PowerLight and that’s where Tom & I came from. And at PowerLight they had many offices. So now we all work for SunPower and there’s still a NJ office, SoCal [Southern California] office, Hawaii office…and that's it.

EL: Wow you guys are really reaching out, that’s great.

RS: Yeah, oh yeah, there’s a bunch in NY too.

EL: Basically I wanted to get into this and start off with asking you what do you do? What does your job entail, being the projects manager?

RS: Is it worth it to talk about what I have done because I am no longer managing projects but it was what I’ve done for most of my career… I started to work at PowerLight about 9 ½ years ago. I started in the construction group, I installed the solar systems on the roof. Within a year I became a projects manager. I did that building both rooftop and ground systems for a few years. Then I went to the NJ office for 1-½ years. When I came back, I started managing other project managers. Then I had a role of just supervising project managers and we had separated the organizations. There were project managers who managed roof top systems and managers that managed just the ground systems. So I managed the PMs in roof top. Then I decided to go back to school. I am currently doing a Green MBA program. That was about a year and a half ago. So, when that happened I made an arrangement with SunPower to take on different responsibilities and a lighter load. So now, for the past year and a half I have managed a Process Improvement program. And that means that there are about 25 people separated into 3 different teams. And they have chosen to be on a team to take a look at a particular process that they are involved in their everyday work life that is problematic. This could be long and take months and months and months because it getting really deep into what is gong on with the process and is for effective improvements. So, I do that and I also work on other technical training for new hires and for project managers.

EL: Okay, so basically, you work on group work ethic?

RS: No, it is more about process improvement. Increase in quality and how we do things

EL: I have a question about your previous job. When you were the projects manager? Did you go on site or did coordinate in the office?

RS: Both. Early on, I used to manage in the field, we used to do the set up and the planning in the office. As we grew we hired people to be construction managers. Then I worked in the office and there was a field superintendent that I coordinated with. Because at that point, a project manager would work on 6-7 projects at one time so we couldn’t go in the field anymore.

EL: In your job right now, do you only work in the office?

RS: Yup, sitting on my butt all days ten hours… it’s horrible.

EL: Compared to what you did or what youre doing now, what do ask of your employees or who you work with?

RS: That is mostly defined by the job description, but I see my role as a supervisor is to provide the support that my team needs so hat they can do their job. The have responsibilities that I expect from them and they have expectations of me to help them or enable them to do a good job.

EL: To move on the next question, is solar popular in California?

RS: Yes. I would say because Cali has a rebate program, they allocated many years ago, to promote solar they got a head start. They were one of the first states to do it. Previously, there was less than 1% all of the energy of the state was related to renewable energy. Now, in my utility region, it is now 4%.

EL: So I take it the job market is good for solar even though the country is in a recession of sorts.

RS: I know a lot of companies went down, but I don't think that many of them folded, but now it’s growing again.

EL: So where would you see solar in 5 years?

RS: I would say that there a many more states that have programs and utilities who will increase the demand of solar energy. So I see it only growing. Especially related to our energy crisis and our fossil fuel dependence and concern for climate change.

EL: What about 10 years?

RS: Well I hope it is even bigger. So that certain states require that larger amounts of their utility portfolio have renewable energy. So I don't really have numbers of where it will be in 5 or 10 years, but it is one of the main ways that we are going to be able to survive.

EL: Other than moving to different states, is the company branching out in any other ways?

RS: Well, SunPower is an international company. So we have expanded in the European union. I think we have offices in at least 5 countries now. We at least working in 6 or 7 countries. As well as expanding in Asia

EL: what type of people you cater to, is it business to business or to personal consumers?

RS: we have a few different channels or how we distribute. We sell our PV to dealers that may have costumers for commercial customers or residential people. S, we sell to dealers. So that is a direct sale of our equipment. We also directly sell for residential costumers so we build their systems. We also sell to businesses and utilities as well as residents.

EL: when you deal with residents what demographics do you sell to?

RS: It’s not my area but I know their target for who they advertise is for middle class or higher. People who usually buy solar systems are usually white and obviously have spare money because solar is not inexpensive even with the rebates. Lastly we look for people who have a concern for the environment so there are ways to find such people.

EL: You mentioned PV earlier, do you sell solar thermal as well?

RS: No.

EL: What are your thoughts about the costs vs the gains for considering solar energy?

RS: The one thing is to note is that fossil fuel is completely subsidized, except that when you buy your fuel at the gas station or when you pay the electric company that it is backed by a coal power plant. You are not paying for the subsidies you don't directly, you pay for them in your taxes. You can say that solar is really expensive, it is just that solar does not have lobbyers or taxes benefits or the military protecting your assets with solar. So that the true cost is not as expensive as people perceive be. But still, you are paying out of pocket. So, PV is a large upfront cost and you can have a system for 25-30 years. So, you talk about payback, how long does it take for pay back, it takes 7-8 years. Some people don't think that's valuable enough. But it is a bigger picture than just out of their pocket. It is something that we need to do if we want a future for our children or our children’s children with a life that is protected and safe.

EL: I did a little research on PV, do you sell just the roof-ground models or portable as well?

RS: Most the distribution is fixed. Basically, They are stationary systems.

EL: What is the male to female ratio in your profession?

RS: Tons of men… our company has a dominance of engineers. If you look at the male/female ratio who graduate as engineers, it is mostly males. But in construction, I think about 1/3 is female which is not typical for construction.

EL: Are there many women in an equal or higher position as yourself?

RS: I’m in middle management. There are about 6-7 executives. There are 2 women. On the director level, out of about 30, there is about 4 or 5. It is not balanced really.

EL: Is there any inequality or are you being treated as well as the men?

RS: I don't think there is inequality, I think based on the type of work, it is just that there are less women in the field. I haven’t felt discriminated against in any way.

EL: Now about you, do you have an solar energy systems for your home?

RS: I have one, but installation is not complete.

EL: In the process or trying to hook it up to the grid?

RS: Just in the process, I’m getting a permit.

EL: I was wondering if you were doing anything else to be energy efficient, in a way bringing your work home?

RS: I have a pretty high value for environmental justice or social justice and that's why I got into the solar field. The solar industry didn't effect but I chose to go there because of my values. I live every day of my life considering my impact o the world. I could list about 30 things to try and mitigate my footprint to do better for the world. Other than the destruction that other people are participating in.

EL: So did you always wanted to be in solar? What prompted you other than the environmental impact?

RS: Well, my last name is Solari. I think that I always needed to promote environmental and social justice. So, I was going back and forth between those. Because of a friend, who I met at a renewable energy course. He happened to work at PowerLight and then invited me to come for an interview. I was thrilled at the opportunity; solar was very interesting to me for awhile. I didn't know that though when I was a kid.

EL: What did you want to be when you were a kid?

RS: It was going to be a biologist, a truck driver, mud wrestler or and oceanographer. Kind of varying.

EL: Has there been any hardships in solar that has affected you or the company?

RS: I don't know if its solar specific but it happened in the economic downturn last year. A lot of people were laid off and that was hard in transition. It was also very hard in the transition of fast growth. Being stressed out for so much work to with out any resources.

EL: Well, I have run out of questions so thank you very much.

 

 

Interview with Alice Cathcart

Eric Leyden: What does your job entail?

Alice Cathcart: I am a member of the sales project development team of the East Coast office of the North American Assistance Sales group here at SunPower. Our group sells full-scale solar power energy systems. We go out and find companies that have a need for the power generation and have the resources to pay for or finance the installation of the system with the fair amount of rooftop space. My job is about being like the quarterback of the team. It takes a substantial number of people with different areas of expertise to pull together a proposal to make sale. My role is to lead that team: identify the customers, qualify them, identify the right solutions to what SunPower can offer to add value to their business. My job entails from… well I’ve been laughing since the day I joined because it’s so varied. It goes on a day to day bases. It goes from working with engineers, project managers, financial analysts to create the proposal to being there on the rooftop or area, taking pictures to see if they’re suitable for solar.

EL: You said it varied, could you explain that more?

AC: The way that we work is very typical for a big company, it is more of a matrix if you think of it where there are different areas of different expertise; all kinds of people who do different parts of the process. At the beginning of the process, kind of identifying the customer and maintaining that customer relationship, that is kind of up my alley, what I’m responsible for. I am responsible to work with that who group of people to pull out those area of expertise until the end of the process. Its not like everybody changes who they work for or anything like that that is totally not necessary. We all stand together, as appropriate, kind of on a shifting basis according to where we are in the sales cycle. I don’t know how familiar you are with sales processes , but they are really involved. Our average sale cycle, as its called, by the time that we identify a prospect to the time that we actually close, the deals can be six to eighteen months. In that time, there is a whole boatload of work, things going on and different negotiations happening between the customer and us, you know and I would be leading those negotiations on SunPower’s side. There are also internal issues going on.

EL: Is solar power popular in the north eastern area?

AC: Yeah, basically New Jersey is the hottest place in the country for solar right now. And in others states it goes in varying degrees. That is because of the high energy demands of this region, you have a ton of people you have a higher demand, but its also because of the incentives of New Jersey to employ solar power. The way to think about that is that you have high command, good incentives and transition capability. You can’t Just put solar out in the middle of a giant field because if you don't have a way to get all that power on the grid its not useful. The other reason is that the cost of electricity is pretty high here. That means that it is easier to get to what we call “price parody,” where you get to the point where solar cost you a comparable amount to what it cost you to buy coal buy coal—power generated from coal- from the grid to your utility. Those are kind of the main reason for what drives the hot market. Given that the technology for solar power has advanced the strength of the sun differences doesn’t matter at this point [referencing to the west coast]. They still generate power on cloudy days, even when it’s raining. Even when there is some snow on the panels, they still generate power. That partly is the advances of the technology itself. So again the three kind of drivers of the how strong the industry in a given state is the price of electricity, the rebates offered, and the demand of power needed. There is a lot more going down in New jersey than Anywhere else.

EL: So would you say New Jersey would be the best place to get solar right now because of the incentives?

AC: I would say right now, probably yeah. There are a number of other states that are almost as good, but not as strong.

EL: Solar in New Jersey is not hurting these days due to the job market, it is actually doing better you would say?

AC: I would say that it is pulling the job market.

EL: Where would you see solar energy systems in 5 years?

AC: We see it growing, we that there is a really strong market, but I think that one of the other interesting factoids is that to keep in mind is that there have been incentives for the past 120 years for fossil derived electricity are huge and the incentives that are available for solar are still even despite, being the stimulus act and the department of energy funding for solar, overall the incentives for solar are really minute. And so, with any luck, we’ll see continued political commitment to supporting research and technology development so that the cost of solar continues to come down. And we see it increasingly reported throughout the US. I think that would be a really strong boost to US employment and more energy dependant and for energy security.

EL: Since this is a women’s studies class, what is the male to female ration in your profession?

AC: Well under your Uncle’s office, I am the second woman to be hired. It is male dominated. My coworkers of this generation don't look at is a male to female but more as individual peers.

EL: When selling to consumers, do you focus on business to business?

AC: our division specifically focuses on commercial customers. There are whole other sections that sell to residences and to utilities.

EL: What would you say if someone told you that they won’t buy solar because they feel that it is too costly?

AC: I think that it really depends on the person. There many different reasons why a person would pay for solar even in states that make it an economic argument. If the economic argument was not as obvious or it didn’t pay for itself so quickly, I think the arguments are that solar power is really the cleanest source and is free. If you are concerned about the earth, then the energy you produce is free in its truest form. From an environmental perspective, you are getting completely away from the ways that we measure it [the cost]. It produces less carbon in the atmosphere. You are messing with the Earth’s processes far less by using solar. Other than the overarching environmental argument, you think about how much money we spend on politics, wars and international security issues protecting our fossil fuel pipelines. It’s substantial. If you look at what happened in Mexico in the BP oil spill, that kind of risk is not existent in solar. With solar, the risk of large-scale disaster is far less as what you see in fossil fuel recovery. The last point is I recently heard from a statistic from the Department of Defense that they evaluated how many causalities during times of engagement are to protecting the re-supply lines, it’s all 75%. There are plenty of other reasons other than being warm and tree hugger fuzzy. There are good reasons to invest and build our solar capacity that really have to do with our national security and not being dependant on other countries to export our energy and having more control; not being subjected to the nationalization of oil wells in Venezuela or Nigeria. Those are all important things that need to be addressed.

EL: How did hear about SunPower?

AC: When you are social networking and doing it well, you always keep an ear to the ground. I had heard of SunPower before. But there were 2 people that I knew, one person who I went to graduate school with, and another who I worked with at a software company five years ago. They ended up there in some point in their career and are still working there now. I was aware of the company. Once, I moved to Philadelphia, one of my colleagues here, had been a person I talked to for networking. I reached out and found the guy who she told me about. He had just moved out of a job and I was his successor. About 2 years later, I was looking for another job and your Uncle was looking for someone to hire. And that's how I found this job. Building your career is all about who you are and figuring out what you want to do. What kind of things make you happy to get up in the morning and things that you dread. You don’t necessarily know that.

EL: I have one more question, you said you were an environmental studies major, do you do anything else environmentally friendly like composting or something like that?

AC: Okay so you want the rundown. We compost, my husband and I had to come to a compromise, I tend to use non-toxic cleaning products and he loves bleach, so we use bleach in the bathroom but no where else. We try not to use anti bacterial soap. We try to eat as locally as possible. We’re crazy recyclers we throw away as little as possible. We’re not big toy people, we don’t do it for environmental reason, but we tend to spend our money on experiences and not things. Partly I do that pretty consciously, spending that money going somewhere with family or someone you care about, that really sticks with you. Where toys can break or be lost. I definitely think about waste and consumer. We have one car, we live close to public transit. We tend to walk as much as possible. We got a rain barrel to water our plants. I don’t think of myself as- there are plenty more people that are more hardcore for the environment.

EL: Well that is all the questions I have for you, but thank you very very much.